Global Returns
The Global Returns Problem
As e-commerce grows, so does the environmental cost of returns. Each returned item contributes to carbon emissions through transportation, generates packaging waste, and often ends up in a landfill due to damage or resale restrictions.
Returns commonly travel thousands of miles back to centralised warehouses, by air, sea, and road, significantly increasing greenhouse gas emissions. Even when items are resold, the additional handling, repackaging, and redistribution contribute to further environmental strain. Unsellable goods are frequently disposed of via landfill or incineration, contributing to unnecessary waste and pollution.
For retailers, returns are no longer just a logistical challenge; they are a growing sustainability issue that demands action.
Perpetual’s Sustainable Returns Solution
At Perpetual, we’ve reimagined the returns process. Our international network of in-country logistics partners manages returns locally, eliminating the need for items to be shipped back across borders. This significantly reduces transport emissions and lowers environmental impact.
Sellable goods stay in-country for faster resale. Unsellable items are handled responsibly, using the most environmentally friendly disposal methods available.
Our advanced Returns Management System (RMS) is purpose-built to serve B2B, B2C, and hybrid environments. It offers configurable, streamlined workflows that adapt to your business needs, making sustainable returns not only achievable but also cost-effective.